Shipping Policy
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@rovorides.com
No Shipping outside the USA.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE
Billing Terms and Conditions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail address provided.
Payments Policy
We accept the following forms of payment:
- Credit cards (Visa, MasterCard, American Express, and Discover)
- Debit cards
- PayPal
- Google Pay
- Apple Pay
- Cash, checks, money orders, or any other forms of payment are not accepted.
Payment Processing
Your credit/debit card or PayPal account will be charged at the time you place your order. We use secure payment processing services to ensure that your information is safe and secure.
Order Processing
After a customer places an order, we will send a confirmation email to the email address provided. We will process the order within 1-2 business days and prepare it for shipment. All orders have an ETA of 5-7 business days. Questions? You may contact us via email at support@rovorides.com.
